Legal
Privacy Policy
This Privacy Policy explains how Box Bettter collects, uses and protects your information when you visit our website, request a quote or place an order.
Information we collect
We collect information you provide directly to us and information gathered automatically as you use our website.
- Information you provide: name, company, email, phone/WhatsApp number, shipping and billing details, artwork files, and the contents of quote requests or messages.
- Information collected automatically: IP address, browser and device type, pages viewed, and interaction data collected through cookies and similar technologies.
How we use your information
- To prepare quotes, process orders and manufacture your packaging.
- To communicate with you about projects, proofs, timelines and support.
- To arrange delivery through our shipping partners.
- To process payments and maintain business records.
- To improve our website, products and customer experience.
- To comply with legal, tax and regulatory obligations.
Data retention
We keep personal information only as long as needed for the purposes described here, including to meet legal, accounting or reporting requirements, after which it is deleted or anonymised.
Data security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information, or to object to certain processing. To exercise any of these rights, contact us using the details below.
International transfers
Box Bettter operates facilities in multiple countries. Your information may be processed in a country other than your own, with appropriate safeguards in place where required.
Changes to this policy
We may update this policy from time to time. The date at the top reflects the latest revision, and material changes will be posted on this page.
Questions?
If you have any questions about this privacy policy, get in touch and we'll be glad to help.